Terms of Service
Effective Date: March 16, 2026 | Last Updated: March 16, 2026
Welcome to Creatov. These Terms of Service ("Terms") govern your access to and use of the website creatov.io (the "Website") and the AI automation services offered by Creatov ("we," "us," or "our"). By accessing or using our Website or Services, you agree to be bound by these Terms.
If you do not agree with any part of these Terms, you must discontinue use of our Website and Services immediately.
1. Definitions
- "Client" means any individual or entity that engages Creatov for Services.
- "Services" means the AI automation, workflow design, consulting, implementation, and related services provided by Creatov.
- "Website" means the creatov.io website and all associated pages, content, and features.
- "User" or "you" means any individual who accesses or uses the Website.
- "Content" means all text, images, graphics, software, code, data, and other materials on the Website.
2. Service Description
Creatov provides AI automation services, including but not limited to:
- AI-powered workflow automation design and implementation
- Process automation consulting for nonprofit organizations
- Integration of AI tools with existing business systems
- Custom automation solutions using platforms such as n8n, Make, and similar tools
- AI strategy consulting and technology advisory services
- Ongoing maintenance and support for implemented solutions
The specific scope, deliverables, timelines, and pricing for Services will be set forth in a separate Statement of Work ("SOW") or service agreement executed between Creatov and the Client.
3. Eligibility
By using our Website, you represent and warrant that:
- You are at least 18 years of age or the age of majority in your jurisdiction
- You have the legal capacity and authority to agree to these Terms
- If acting on behalf of an organization, you have the authority to bind that organization to these Terms
- Your use of the Website complies with all applicable laws and regulations
4. Acceptable Use
You agree to use our Website only for lawful purposes and in accordance with these Terms. You shall not:
- Use the Website in any way that violates any applicable federal, state, local, or international law or regulation
- Attempt to gain unauthorized access to any part of the Website, its servers, or any connected systems
- Engage in any activity that interferes with or disrupts the Website's functionality
- Use the Website to transmit any viruses, malware, or other harmful code
- Scrape, data-mine, or use automated tools to extract content from the Website without written permission
- Impersonate or attempt to impersonate Creatov, a Creatov employee, another user, or any other entity
- Use the Website for any fraudulent, misleading, or deceptive purpose
- Reproduce, distribute, modify, or create derivative works of Website Content without prior written consent
- Use the Website to collect or harvest personal information of other users
- Reverse engineer, decompile, or disassemble any software or technology used on the Website
We reserve the right to terminate or restrict your access to the Website at our sole discretion, without notice, for any conduct that we determine violates these Terms or is harmful to other users, us, or third parties.
5. Intellectual Property
5.1 Our Intellectual Property
All Content on the Website, including but not limited to text, graphics, logos, icons, images, audio, video, software, code, design elements, and the overall arrangement thereof, is the property of Creatov or its licensors and is protected by Israeli, United States, and international copyright, trademark, patent, and other intellectual property laws.
The Creatov name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Creatov. You may not use such marks without our prior written permission.
5.2 Limited License
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website for your personal or internal business purposes. This license does not include the right to:
- Modify, copy, or create derivative works based on the Website or its Content
- Use any data mining, robots, or similar data gathering and extraction methods
- Download (other than page caching) any portion of the Website, except as expressly permitted
- Use the Website or its Content for any commercial purpose not related to engaging our Services
5.3 Client Work Product
Intellectual property rights in work product created as part of our Services will be governed by the applicable SOW or service agreement. Unless otherwise specified in writing:
- Custom work created specifically for a Client is owned by the Client upon full payment
- Creatov retains ownership of pre-existing tools, templates, frameworks, and methodologies
- Creatov retains the right to use general knowledge, skills, and experience gained during engagements
6. User Content and Submissions
If you submit any content, feedback, suggestions, or materials through our Website (e.g., via contact forms), you grant Creatov a non-exclusive, royalty-free, perpetual, and irrevocable right to use, reproduce, modify, and display such content for business purposes, including improving our Services.
You represent and warrant that any content you submit does not infringe the intellectual property or other rights of any third party and does not contain unlawful material.
7. Confidentiality
Both parties agree to treat as confidential any non-public information disclosed during the course of a service engagement. Confidential information shall not be disclosed to third parties without written consent, except as required by law. Specific confidentiality terms may be set forth in individual service agreements.
8. Payment Terms
Payment terms for Services will be set forth in the applicable SOW or service agreement. General terms include:
- All fees are in US Dollars (USD) unless otherwise agreed in writing
- Invoices are due within the timeframe specified in the SOW (typically Net 30)
- Late payments may incur interest at the rate of 1.5% per month or the maximum rate permitted by law, whichever is lower
- Creatov reserves the right to suspend Services for unpaid balances exceeding 30 days past due
9. Warranties and Disclaimers
9.1 Website "As Is"
THE WEBSITE AND ITS CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, CREATOV DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY.
9.2 No Guarantee of Results
While we strive to deliver high-quality AI automation solutions, we do not guarantee specific results, outcomes, or performance metrics. The effectiveness of our Services depends on numerous factors, including but not limited to client cooperation, data quality, third-party platform availability, and evolving technology landscapes.
9.3 Third-Party Links and Content
Our Website may contain links to third-party websites or services. We do not control, endorse, or assume responsibility for the content, privacy policies, or practices of any third-party sites. You access third-party websites at your own risk.
9.4 Service Warranties
Warranties specific to our Services (if any) will be set forth in the applicable SOW or service agreement and shall govern over these general Terms.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
- No Consequential Damages: IN NO EVENT SHALL CREATOV, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THE WEBSITE OR SERVICES.
- Aggregate Liability Cap: CREATOV'S TOTAL AGGREGATE LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE WEBSITE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID CREATOV IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY, OR (B) ONE HUNDRED US DOLLARS ($100.00).
- Exceptions: NOTHING IN THESE TERMS SHALL LIMIT LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE, FRAUD OR FRAUDULENT MISREPRESENTATION, OR ANY OTHER LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED BY APPLICABLE LAW.
Some jurisdictions do not allow the exclusion or limitation of certain warranties or liability. In such jurisdictions, our liability shall be limited to the greatest extent permitted by law.
11. Indemnification
You agree to indemnify, defend, and hold harmless Creatov and its officers, directors, employees, agents, and affiliates from and against any claims, damages, obligations, losses, liabilities, costs, or expenses (including reasonable attorneys' fees) arising from:
- Your use of the Website or Services
- Your violation of these Terms
- Your violation of any rights of a third party
- Any content you submit through the Website
12. Termination
We may terminate or suspend your access to the Website immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination:
- Your right to use the Website ceases immediately
- Provisions that by their nature should survive termination shall survive, including intellectual property, limitation of liability, indemnification, and dispute resolution
Termination of Services under a SOW or service agreement will be governed by the terms of that agreement.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Israel, without regard to its conflict of law provisions. This choice of law does not deprive consumers of mandatory protections afforded by the laws of their country of residence.
For US-based clients, the following also applies: to the extent any dispute relates specifically to Services rendered within the United States, the parties may agree in the applicable SOW to apply the laws of a specific US state.
14. Dispute Resolution
14.1 Informal Resolution
Before initiating any formal proceedings, the parties agree to attempt to resolve disputes informally. You agree to contact us at contact@creatov.io and allow 30 days for us to attempt to resolve the matter.
14.2 Mediation
If informal resolution fails, either party may initiate non-binding mediation. The mediation will be conducted in English, and the parties will share the costs equally.
14.3 Arbitration
If mediation is unsuccessful, disputes shall be resolved by binding arbitration conducted in accordance with the rules of the Israeli Arbitration Law, 5728-1968, or alternatively by the rules of the American Arbitration Association (AAA) if mutually agreed. The arbitration shall be conducted in English.
14.4 Exceptions
Either party may seek injunctive or equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights.
14.5 Class Action Waiver
TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. If this waiver is found unenforceable, the entire arbitration provision shall be void.
15. Force Majeure
Neither party shall be liable for any failure or delay in performing its obligations where such failure or delay results from circumstances beyond its reasonable control, including but not limited to natural disasters, war, terrorism, pandemics, government actions, power failures, internet or telecommunications failures, or third-party service outages.
16. Miscellaneous
16.1 Entire Agreement
These Terms, together with our Privacy Policy and any applicable SOW or service agreement, constitute the entire agreement between you and Creatov regarding the use of the Website.
16.2 Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, severed. The remaining provisions shall continue in full force and effect.
16.3 Waiver
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
16.4 Assignment
You may not assign or transfer these Terms without our prior written consent. Creatov may assign these Terms without restriction.
16.5 Notices
Notices to Creatov should be sent to contact@creatov.io. We may provide notices to you via email or by posting on the Website.
17. Changes to These Terms
We reserve the right to modify these Terms at any time. When we make changes:
- We will update the "Last Updated" date at the top of this page
- For material changes, we will provide reasonable notice (e.g., via website banner or email)
- Continued use of the Website after changes take effect constitutes acceptance of the revised Terms
- If you disagree with changes, you should discontinue use of the Website
18. Contact Information
For questions or concerns about these Terms of Service, please contact us: